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$20,000 Bad Debt #4
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This is the fourth in a series of four letters. When the debtor's attorney contacted me to cease and desist, I worked with her to try to reach a settlement. By now we had spoken on the phone, and I felt comfortable calling her by her first name.

Looking back, I can say I tried every possible angle to collect this debt. If anything, I was over-assertive. The  commercial collector who succeeded took a more businesslike approach. No idle threats, just the actual threat of a real lawsuit. Sancho Hernan was the debtor.


February 12, 20—

Josephine James-Chinetti, Esq.
McKenna Rubinowicz & Jackson, LLP
2005 K Street, N.W.
Washington, D.C.  20006

Sent via Facsimile and Registered Mail

Dear Jo:

In our phone call on February 4th, you suggested I contact you if I have any further thoughts or information.  I received an e-mail from Sancho Hernan last Friday saying he is at his wits' end with this collection process.  Perhaps he sent you a copy.

My only interest in dealing with Lincoln Management is to collect the money we are owed for the consulting services we rendered.  As I told you, we have written evaluations of the programs we offered, and I'm attaching a sample with this letter.  We also have a contract signed by Pavel Berchanskyj, which I'm sure you've seen.

Officials at the Bureau of Land Management (BLM) say their vouchers indicate that our service was completed satisfactorily, and that Lincoln Management has been paid for our work.  If I'm not paid, Lincoln will be hearing more from them.

Is there anything you can do to persuade your client to send us a schedule on which they will pay us what they owe us over the next few months?  Eliminating the interest and late penalties, the balance is $17,022.01.  If you can be of assistance, I'd like very much to hear from you.

Very truly yours,


William S. Frank
wsfrank@careerlab.com

 

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William S. Frank, M.A., President/CEO
25 Reasons I love consulting.
by William S. Frank
  1. Brand. You are your own brand, and you can define it any way you want. For many years, I provided outplacement to the ex-employees of Schlumberger, the world's largest oilfield service corporation. When departing employees left the company, they didn't request outplacement in their severance package. They said, "I want Bill Frank."
  2. Demand. The world will always be full of terrible problems that need solving.
  3. White Hat. I can be a helper and get paid for it.
  4. Pay. I can be paid to do things I'd gladly do for nothing.
  5. Variety. Every day is different.
  6. Happiness. At this stage of my career, I only work for people I respect and care about. If a client micromanages me or is otherwise no fun, I complete the assignment and replace them.
  7. Talent. I'm using 110% of my talents and stretching myself to the max.
  8. Change. I can change my focus any day I want. If you're a McDonald's franchisee, you don't say, "Hey, I've got this great idea for a meatball sandwich—let's try it out today." In consulting you can adjust your focus hour-by-hour, as long as your clients still understand and appreciate what you do.
  9. Income. No one else would pay me as much as I pay myself.
  10. FUN. I can't think of anything I'd rather be doing.
  11. Retirement. I can write and consult as long as I am physically and mentally capable. Peter Drucker worked into his 90s, and when asked which book was his best, he said: "My next one."
  12. Job Security. Although clients come and go, no one can come into my office and say, "Pack up your stuff . . . You don't work here anymore." In 29 years, I've only had one employer: ME.
  13. Travel. I don't have to travel unless I decide to. I travel if it's both FUN and profitable—or at least FUN.
  14. Commute. I live five minutes from my office, a corner office in an upscale six-story tower. In winter, I leave a heated garage at home and drive to an underground heated garage at work. There's seldom time to hear even one song on the radio.
  15. Vacation. Consulting is more fun than vacation (except on Wailea Beach in Maui).
  16. Friends. I have developed hundreds of close acquaintances and several lifetime friends.
  17. Time. I can work as much or as little as I like: four-hour days or 18-hour days. (Of course, my income will reflect that.)
  18. Employees. I can work with employees, subcontractors, partners, or alone—I've done it all.
  19. Passive Income. I've developed several products that provide "mailbox money." I earn while I'm sleeping.
  20. Ethics. I've never had to violate my values or personal code of ethics. I've never had to lie, purposely deceive or harm others, or promise things I can't deliver. I go to bed with a clear conscience. That doesn't mean there's never any conflict. But the conflict is conducted according to generally accepted business practices.
  21. Virtual. My career is fairly portable. With the Internet, e-mail, cell phone, and FedEx, I can work nationally, even internationally from my office—or anywhere in the world.
  22. Purpose. I make a difference in peoples' lives every day. I see it in their faces, hear it in their voices, and read it in their thank-yous.
  23. Experience. Every painful or joyful life experience makes me a better consultant. So does every person I meet or book I read. Grey hair can be good in consulting.
  24. Structure. I have to work very hard, and the clients expect superb results—but I get to structure my days, weeks, months, and years.
  25. Boss. Most of the time, I love my boss.
As I was posting these letters online, I realized I want to communicate my love for consulting. It's just a great business. The single letters, taken together, may create a picture of enjoyment, but in a burst of creativity I listed some of the reasons consulting is such a good fit for me—and perhaps for you, too. They are not prioritized; this is just how they came out.